Information you choose to provide
We may collect personal information when you send an enquiry, ask a question, or otherwise contact Chance and Velvet. Depending on what you choose to provide, this may include your name, email address, phone number and the content of your message. We aim to collect only information that is relevant to understanding and responding to your communication.
You are not required to provide information beyond what is reasonably needed for the matter you would like us to address. If you share additional details, we will handle them in the context in which they were provided.
Website and device information
When you visit chanceandvelvet.com, normal website operation may generate general technical and usage information. Where collected, this can include information such as browser type, device information, pages viewed and general patterns of site use. This information helps us operate, maintain and better understand the website.
We describe these categories in general terms because the information available can depend on how the website is used. Any applicable notice displayed through the website should be read for further detail at the point it is provided.
In-person venue context
Information from direct venue communications
Information may also arise when you contact the venue by email or phone. This can include an enquiry about dining, the atmosphere, the card room or an in-person gathering, together with the details needed to reply. We handle that information for the context of the communication rather than treating every conversation as an ongoing marketing request.
Where a conversation concerns poker activity, it relates to offline gatherings held in person at the Chance and Velvet venue. We use the information supplied to address the enquiry in an appropriate and considered way.
